Privacy Policy

SwiftTab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant reservation platform and services.

By using SwiftTab, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Dining preferences and dietary restrictions
• Special occasion information
• Profile photo (optional)

Reservation Information

• Restaurant preferences and booking history
• Party size and seating preferences
• Special requests and notes
• Cancellation and modification history

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

We use your information to:

• Process and manage your restaurant reservations
• Send confirmation emails and reservation reminders
• Provide customer support and respond to inquiries
• Personalize your experience and recommend restaurants
• Process payments and prevent fraud
• Send marketing communications (with your consent)
• Improve our services and develop new features
• Comply with legal obligations
• Analyze usage patterns and service performance

With Restaurants

We share necessary reservation information with restaurants, including your name, contact information, party size, special requests, and dietary restrictions to fulfill your booking.

With Service Providers

We may share information with third-party service providers who assist us with:

• Payment processing
• Email and SMS communications
• Customer support
• Analytics and marketing
• Cloud hosting and data storage

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our service.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account information: Until account deletion or 3 years of inactivity
• Reservation history: 2 years after the reservation date
• Payment information: As required by payment processors and tax laws
• Marketing data: Until you opt-out or 2 years of inactivity

SwiftTab is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.